FREQUENTLY ASKED QUESTIONS

  • What is VoIP?

    Voice over Internet Protocol (VoIP), also known as IP telephony or internet telephony, is a technology developed to facilitate the conversion of voice into digital signal for transmission over the internet vs the traditional Public Switched Telephone Networks (PSTN). It can be used for making or receiving calls from Mobile Phones, Computers, and IP Phones.

  • How does it work?

    VoIP entails using packet-switched protocols, converting analog voice signals into data packets that are transmitted over an internet network using Session Initiation Protocol (SIP). The data packets are again converted to analog voice signals before they reach the receiver when, you make a call.

  • Is VoIP secure?

    Calls made over VoIP are highly secure as they are encrypted, thus preventing all possibilities of data interception. VoIP is a great option for people looking to secure their organization’s communications.

  • Why should I opt for VoIP for my business?

    A VoIP solution allows users to make calls while accessing a number of other software programs like email, e-fax, and remote conferencing. An internet connection is all that is needed to access phone calls from anywhere in the world. Businesses can also decrease costs by opting for VoIP instead of PSTN(Public Switched Telephone Network) as long distance calls on VoIP are cheaper, along with increased productivity and flexibility by multitasking.

  • Do you provide A-Z voice termination services?

    Yes, PROVoIP Telecom is a global leader in offering wholesale and retail Voice termination services to Carriers, MNOs, MVNOs, Tier 1 Carriers, Calling Card Companies, Enterprise Customers and Communication Service Providers alike.